I have come across several good blog posts and KB articles on how to properly setup OCS to support OCS IM on Blackberry devices. In an attempt to not repeat what has already been done, I wanted to post the basics and note some of the gotchas I have seen in this process.
1. Deploy OCS R1 CWA Server BEFORE installing OCS 2007 R2
This is a critical step in the process. As of BES Server 5.0, the Blackberry server requires AJAX Javascript API that was removed from OCS 2007 R2 CWA servers. This means you have to deploy a RTM (R1) CWA server. Another important note is that you can save yourself some time and headache by deploying a R1 CWA server BEFORE deploying your OCS 2007 R2 pool. If you do find yourself in a situation where OCS 2007 R2 is installed, you will need to reference “The Three UC Amigos Blog” from the source link below.
2. Install OCS 2007 R2
3. Setup BES Server and choose to use Office Communications Server 2007 for collaboration. Setup the OCS settings to point to the CWA R1 server you setup in step 1.
Sources:
Johann’s Unified Communications Blog
