If you’ve been keeping up with the headlines around Lync 2013 Preview, you have probably seen references to the new Persistent Chat features (formerly known as Group Chat). Those of you who know me, know that I have been a huge fan of Persistent Chat since Microsoft acquired Parlano. In fact I was reviewing some of my old blog posts can came across one I wrote back in 2009 entitled “Could Group Chat Replace Email Distribution Lists?” . Persistent Chat has been successfully utilized in the financial sector for years given the need for real-time communications from trading floors etc. Given the fact that it’s now easier to install Persistent Chat (See Elan Shudnow’s recent blog post on deploying Persistent Chat in Lync 2013 Preview) and the client side features are now part of the standard Lync client, I’m hopeful to see many more organizations start utilizing the real time chat capabilities. Some of the most interesting use cases include:
– Collaboration with Geographically Dispersed Teams
– Replacement of Email Distribution Lists
– Enhanced Group IM Sessions
– Real-Time delivery of information to teams (Think about sitting in a presentation and keeping your team up-to-date with everything being said)
Of course my favorite part of Persistent Chat is the ability to keep history. I can come into a room at any time and read through an entire conversation to understand the history of the topic being discussed. This can be a valuable time saver when trying to “get up to speed” on a topic. What is your favorite Persistent Chat Use Case? Stay tuned for more on Persistent Chat. It’s here to stay!!